Refund policy
Caerulea Inceptum LLC values customer satisfaction and stands behind Noreva products with our 90-Day Money-Back Guarantee.
To be eligible for our guarantee:
• Customers must use the product for a minimum of 60 days before requesting a refund. Consistent use is encouraged, as results may vary and individual experiences differ.
• Refund requests must be submitted within 90 days of the original purchase date.
• Customers must provide their order number and a brief explanation of why the product did not meet expectations.
• Customers are required to contact us before sending any item back.
Refunds are not available for:
• Subscription purchases canceled outside the applicable cancellation terms
• Products purchased through unauthorized sellers
• Lost or stolen packages confirmed delivered by the shipping carrier
• Misuse of products
Customers are responsible for all return shipping costs.
Once approved and received, refunds will be processed back to the original payment method. Processing times may vary depending on your financial institution.
Questions regarding refunds may be directed to: